Hello, I am a user experience & service design consultant.
I help organisations design products and services that people want and enjoy.


Transport for London (TfL) – Self Service Strategy Transport for London (TfL) – Self Service Strategy
Barclays Mobile Banking – iOS App Barclays Mobile Banking – iOS App
Carpe Diem Next Generation™ – Time tracking software from BT Carpe Diem Next Generation™ – Time tracking software from BT
E.ON – Touch Smart Thermostat App E.ON – Touch Smart Thermostat App
RoyalMail – Business portal RoyalMail – Business portal
Orange Android L Axure Library design & training workshop Orange Android L Axure Library design & training workshop
Acer Aspire P3 Ultrabook – Superstar DJ campaign Acer Aspire P3 Ultrabook – Superstar DJ campaign
Orange – Feedback Web App Orange – Feedback Web App
Fashion Friend Facebook Competition Fashion Friend Facebook Competition
Orange – Social Media Research Orange – Social Media Research
BT – Careers Portal BT – Careers Portal
BBC Radio 5 – Mobile App Concept BBC Radio 5 – Mobile App Concept
BT – Global Services CMS BT – Global Services CMS
Laithwaite’s – eCommerce Optimisation Laithwaite’s – eCommerce Optimisation